When purchasing a used vehicle, the seller must provide a valid roadworthy certificate, confirming that the car meets safety standards. This certificate is typically valid for a limited time and must be obtained before the sale is completed. Additionally, sellers are legally required to disclose any known defects or issues with the vehicle, ensuring transparency in the transaction.

• Roadworthy certificate is mandatory.
• Disclosure of defects is a legal requirement.
• Ensure the vehicle is registered in the seller's name.

If you encounter issues with a used car purchase, you can escalate the matter to the National Consumer Commission (NCC). The NCC handles complaints and can mediate disputes between consumers and sellers. It is advisable to lodge a complaint within six months of the transaction. Keep all documentation related to the purchase, as this will support your case.

• Lodge complaints with the NCC for mediation.
• Keep records of all communications with the seller.
• Document any defects or issues with the vehicle.

To protect yourself as a buyer, always request a vehicle history report to check for any previous accidents or outstanding finance. Additionally, consider having the vehicle inspected by a trusted mechanic before finalising the purchase. Sellers should ensure they have all necessary documentation to avoid disputes and provide buyers with confidence in their purchase.

• Request a vehicle history report.
• Get a mechanical inspection before purchase.
• Ensure all documents are in order.

When purchasing a used car, ensure you receive a written agreement that outlines the terms of the sale, including any warranties or guarantees. Keep copies of all documents, including the roadworthy certificate, proof of payment, and any correspondence related to the sale. This documentation is crucial for resolving any disputes that may arise.

• Obtain a written sales agreement.
• Keep copies of all transaction documents.
• Document any verbal agreements in writing.

Be cautious of sellers who refuse to provide a roadworthy certificate or who are unwilling to allow a pre-purchase inspection. Other red flags include vehicles that are priced significantly lower than market value, sellers who pressure you to complete the sale quickly, or those who are evasive about the vehicle's history.

• Avoid sellers who won't provide documentation.
• Watch for unusually low prices.
• Be wary of high-pressure sales tactics.

If you experience issues after the purchase, first attempt to resolve the matter directly with the seller. If unsuccessful, escalate the issue to the NCC or consider seeking legal advice. Document all interactions and keep a record of any evidence related to the dispute, as this will be essential in any formal complaint process.

• Attempt resolution with the seller first.
• Document all interactions and evidence.
• Consider legal advice if the issue persists.